Reward Points Program

Terms and Conditions

JUST PET BD – Reward Points Program Terms and Conditions

These terms govern the JUST PET BD Reward Points Program. By participating, you agree to these terms.

Earning Points

  • Earn 1 Reward Point for every BDT 100 of eligible order value.
  • Points are calculated using floor rounding (e.g. 930 BDT = 9 points, 980 BDT = 9 points).
  • Points are credited only after your order is successfully delivered.
  • No points are earned at order placement or payment success stage.

Restrictions on Earning

  • Reward Points are NOT earned on orders where a coupon code is applied.
  • Reward Points are NOT earned on orders where cashback offers or payment discounts are used.

Adjustments

  • If an order value decreases due to return, refund, cancellation, or any later adjustment, Reward Points will be adjusted accordingly.
  • The system will deduct or reverse earned points related to that order.

Redemption

  • Minimum 10 points required to redeem.
  • Maximum 50 points can be redeemed in a single day.
  • Redemption is applied at checkout and reflected in the pricing breakdown.

Expiry

  • Reward Points expire 1 year from the order date of the order from which they were earned.
  • Expired points are automatically deducted from your balance.

Review Rewards

  • Earn 10 points for each approved review on a purchased product.
  • Only products you have actually purchased are eligible.
  • One approved review per product can earn reward points.
  • Spam, inappropriate, or unapproved reviews earn 0 points.

General

  • Points are non-transferable and have no cash value.
  • JUST PET BD may modify or revoke the program in case of fraud, misuse, or policy change.
  • Contact support for questions about the Reward Points program.

View your reward points →